The Handling of Personal Information

The Handling of Personal Information

We may retain the personal information you provide.
The personal information include details that can identify the individual, such as name, address, company name, telephone number, and email address.

1. Purpose of the use of Personal Information

We will use the personal information provided by our customers within the scope of the following purposes.

  • The personal information attained from inquires are used for provisional application (reservation) of the desired UR rental housing (public corporation)
  • The personal information attained from temoprary application is used to contact you when accompanying the preview
  • The personal information attained from the contract will be used to support the move-in procedure (document confirmation / contract)
  • The personal information attained from the UR rental shop will be used within the UR rental business.

We will use the perosnal information, such as name, phone number, email address, property information, provided by the customers to directly contact our customers about other real estate related services that we deem useful for our customers.

However, the use for this purpose can be canceled at request.

2. Scope of the use of Personal Information

We will not use the personal information provided by our customers beyond the scope of the above (1. Purpose of use of personal information).

3. About the entrustment of Personal Information to a Third Party

We may outsource personal information, with the consent of the customer, to a business consignee who has concluded a confidentiality agreement with us.

4. Provision of Personal Information to a Third Party

We may provide personal information as follows in order to achieve the purpose of use with the consent of the customer.

  • Personal information to be provided: Name, gender, date of birth, address, telephone number, work name, income
  • Means and methods of provision: email, document, telephone, etc.
  • Types and attributes of the organizations who receive the information provided: Urban Renaissance Agency (UR Urban Renaissance Agency), Tokyo Metropolitan Housing Supply Corporation (JKK)

5. About the Provision of Personal Information by the customer

Providing personal information is voluntary, but please note that if you do not provide it, you will not be able to achieve the purpose of use mentioned above (1. Purpose of the use of personal information).

6. Procedures for disclosing, correcting, suspending use of personal information

Customers can request usage notification / disclosure / correction / addition / deletion / suspension of provision to a third party of his / her own personal information held by the Company by contacting the inquiry window.

7. About the operation of our website

We collect information on personal usage trends using cookies on our website, only if unless the personal information is entered on our website, theb will we be able to identify you.

If you do not wish to use cookies, you can refuse the use of cookies by changing the settings of your browser. In that case, some or all services may not be available.

8. About safety management for personal information protection

We have established rules to protect the personal information of our customers, and we will make all employees aware of it, thoroughly educate them, and we will regularly audit their compliance status.

In addition, we will endeavor to maintain and improve the safety management measures necessary to protect the personal information of our customers.

  • If the purpose of use is specified or notified individually, it shall be based on the purpose of use.
  • Please contact the following "Personal Information Complaints and Consultation Counter" for all "Personal Information Retained Personal Data" purposes of use, procedures for "Request for Disclosure, etc." and "Dissemination of Matters Concerning Retained Personal Data".

We will reply without delay.

Personal information complaints and consultation counter White Stone Co., Ltd.
Personal information protection manager: Tomoko Isayama
Tel: 03-6820-0944 (Reception hours 9: 30-18: 00, excluding Wednesdays, Sundays, and holidays)